When it comes to chimney services, your choice of company can make or break the function and safety of your fireplace or wood-burning stove. From repairs to installation, plenty of things can go wrong if you choose the wrong chimney service. Here are essential tips to help you make an informed decision before hiring your chimney service
Hiring a reputable chimney service with many years of experience is essential. While some companies may be less expensive, you want to ensure that you are getting your money’s worth. Trust is critical when choosing a chimney service. It is not difficult to check out a company’s history. All you need to do is visit their website or call them for more information on pricing and services.
Don’t overlook insurance; if you own your home, you probably already have homeowners’ insurance. If you don’t, or if your current policy doesn’t include coverage for chimneys and fireplaces, make sure to purchase it before having a chimney sweep come to your house. Damages are typically covered under most homeowner policies as long as they aren’t caused by something like an earthquake. Check with your provider for specifics.
If you are planning to choose a chimney service provider, consider how well they will match up with your needs. Do they offer a wide range of services? What types of services do they provide? Are their products reliable and effective? Do they guarantee their work? These factors should influence your decision when choosing a chimney service provider. So, before you make your final choice, be sure to ask about product lines and pricing.
It’s no secret that a company’s first point of contact with a customer is essential to any business. And in a specialized field like chimney cleaning, it can be even more vital to have good people skills—so you need to be sure that your team members are equipped with what they need to get and keep customers. Adding a photo of every technician on staff (with their name) is also recommended. It’s always nice for clients to feel they know who will show up at their door if something goes wrong.
Make sure your chimney service provider is available when you need them. This can be tricky if you have a busy schedule, so it’s a good idea to book with companies with 24/7 availability. Make sure they aren’t just eager to make money; find someone who also understands what on-time and responsive means.